Our Commitment

189 BetResponsible Gaming — Keep the Fun, Know Your Limits

Betting is about entertainment, not just winning. At 189 Bet, we believe every player deserves to bet safely, happily, and responsibly — and our Responsible Gaming tools are here to help you do just that.

Play Safe Go to Account
18+
Adults Only
24/7
Support Services
5
Protection Tools Available
৳0
Protection Service Fees

Protection Measures

Our Responsible Gaming Tools

Available free of charge to every 189 Bet member.

Set Deposit Limits
Set your own daily, weekly, or monthly deposit limits. No transactions beyond your budget will be allowed.
Session Time Limit
Decide in advance how long your session will be. When time is up, the system will notify you.
Cooling-Off Period
Need a break? Temporarily pause your account for anywhere between 24 hours and 30 days.
Self-Exclusion
If you need a longer break, you can voluntarily suspend your account for anywhere between 6 months and 5 years.
Loss Limit
Set a limit on how much you're willing to lose within a given period. Once that limit is reached, you will be stopped automatically.
Support & Counselling
If you feel something is wrong, reach out to our team directly. We're here to help, without judgment.
Table of Contents
1
What Is Responsible Gaming
2
Warning Signs
3
How to Set Limits
4
Self-Assessment
5
Self-Exclusion
6
The Role of Family
7
Where to Get Help

Important Message

Betting is for entertainment only — it is not a source of income. Never bet beyond your means. Anyone under 18 is strictly prohibited from using the platform.

Section 01

What is Responsible Gaming?

Responsible Gaming means betting in a way that keeps you in control — knowing your limits, making informed decisions, and treating betting as entertainment rather than a solution to life's problems. At 189 Bet, we believe every player has the right to a safe and enjoyable gaming experience.

The core principles of responsible gaming are:

  • Entertainment Mindset: Winning and losing are both part of the game — keep that in mind when you play.
  • Set a Budget: Decide in advance how much you can afford to spend — and stick to it.
  • Time Awareness: Pay attention to how much time you're spending on betting.
  • Emotional control: Don't place more bets out of anger or frustration after a loss.
  • Set Priorities: Family, health, and work always come before betting.

At 189 Bet, responsible gaming is more than a rule — it's part of the culture. Every feature on the platform is built with that mindset at its core.

Section 02

Recognizing the Signs of Problem Gambling

We don't always find it easy to recognise problems in ourselves. If you or someone you know shows any of the following signs, it's important to take notice:

1
Placing bigger and bigger bets to recover losses (chasing losses).
2
Borrowing money from family or friends — or lying to them — to fund your betting.
3
Repeatedly trying to stop betting but failing to do so.
4
Betting while neglecting work, studies, or family responsibilities.
5
Feeling restless, irritable, or down when not betting.
6
Hiding or lying to family and friends about your betting activity.
7
Turning to betting as an escape when feeling angry, sad, or lonely.

If several of these signs apply to you, please seek help. It's not a weakness — it's courage.

Section 03

How to Set Limits on 189 Bet

Once logged in to the 189 bet platform, you can easily set various limits for yourself. These tools are completely free and take effect immediately.

Daily Deposit Limit
Set a cap on how much you can deposit in a single day.
Weekly Budget Limit
Set a weekly spending limit you're comfortable staying within.
Monthly Loss Limit
If your losses exceed a set amount in a month, your account will be paused automatically.
Session Time Limit
Set how long you want to play per session and receive a reminder when time is up.

How to Set It Up: Log in to your account → go to "Settings" or "Responsible Gaming" → select your preferred limit → enter the amount → confirm. Requests to increase a limit take effect after 24 hours, while decreases apply immediately.

Section 04

Check in with yourself — am I doing okay?

Answer the following questions honestly. This is not a diagnosis — just a chance to better understand yourself.

1. Have you bet more than your budget in the past month?
2. Do you find it hard to stop betting?
3. Are your family members or close ones worried about your betting?
4. Do you bet more out of anger or frustration after a loss?
Your Results: Review your answers. If you have multiple "Yes" or "Sometimes" responses, we recommend reaching out to our Support Team. Email us at support@189bet.run or come to Live Chat — no judgment, just help.
Section 05

Self-Exclusion — When You Need to Step Back

Sometimes the best decision is to take a step back. With 189 Bet's self-exclusion feature, you can voluntarily remove yourself from the platform at any time.

Self-Exclusion Duration:

  • 6 months — for a short-term break
  • 1 Year — for a medium-term break
  • 3 years — for a long-term break
  • 5 Years — for severe cases
  • Permanent Closure — account cannot be reopened

During Self-Exclusion:

  • Login will be disabled
  • No marketing messages will be sent
  • Your account balance will remain safe
  • Option to reconsider once the period ends

Contact the support team to activate self-exclusion, or apply directly through your account settings. The request will take effect within 24 hours.

Section 06

The Role of Family & Loved Ones

Problem betting doesn't only affect the individual — it impacts family and friends too. If you want to help a loved one, here's what you can do:

  • Offer empathy, not criticism: Speak calmly — without anger or blame.
  • Be Honest: Talk to them directly about the problems their betting is causing at home.
  • Find Help Seek support together — facing this alone makes it much harder.
  • Cut off financial support: Avoid lending or giving money for betting.
  • Take care of yourself: Don't neglect your own well-being while trying to help a loved one.

The 189 Bet Support Team also assists family members. If you have concerns about a user, reach out to us at support@189bet.run.

Section 07

Help & FAQ

Frequently Asked Questions About Responsible Gaming:

Yes. By using Deposit Limits, Loss Limits, and Session Time Limits, you can control how much you play while keeping your account active. These tools can be adjusted at any time from your settings.

For a fixed-term self-exclusion, yes — you can apply to reactivate your account once the period ends. However, permanent exclusions cannot be reversed and the account will remain closed.

Not directly — accounts cannot be closed at a third party's request, as account security must be protected. However, if a family member contacts us, we can offer guidance and support.

Decreasing your limit takes effect immediately. Requests to increase a limit require a 24-hour waiting period — this helps protect you from making decisions in the heat of the moment.

Contact 189 Bet Support directly at support@189bet.run or use the Live Chat on our website. Our team is available 24/7 to help.

Get Started Today

Play Responsibly, Stay Happy

The safety of every player at 189 Bet is our responsibility. Set your limits, stay informed, and enjoy betting as entertainment.

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For 18+ only. Betting carries the risk of addiction.

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