189 Bet Privacy Policy — Our Commitment to Protecting Your Data

189 Bet (https://189bet.run) is a trusted and reliable platform for online betting users in Bangladesh. We believe your privacy is a fundamental right.

This Privacy Policy explains how 189 Bet collects, uses, and safeguards your personal data. It applies to our website, mobile app, and all other digital services we provide.

In this policy, "data" refers to any information that can be used to identify you, directly or indirectly. "Processing" covers the collection, storage, use, transfer, or deletion of that data.

By creating an account or using the platform, you are considered to have read and agreed to this Privacy Policy.

189 Bet collects different types of information for different purposes. We only collect what is strictly necessary to deliver our services.

Information collected at registration:

• Full name and date of birth
• Mobile number and email address (if applicable)
• District or division of residence
• Preferred language and currency

Information collected during KYC verification:

• National ID number and photo
• Selfie or live photo (for identity verification)
• Payment method details (Mobile Pay/Nagad number)

Information automatically collected while using the platform:

We do not collect sensitive data such as religious beliefs, political opinions, or medical information.

189 bet uses your information only for the purposes listed below. We will never use it for anything beyond these.

• Account Management: To create accounts, verify logins, and maintain account security.
• Payment processing: To process deposit and withdrawal transactions and verify financial activity.
• Customer support: To resolve your complaints or issues promptly.
• Security & Fraud Prevention: To detect unusual activity and comply with anti-money laundering policies.
• Legal Compliance: To comply with applicable laws and regulations.
• Service improvement: To analyze usage patterns and improve your experience on the platform.
• Relevant Offers: To keep you informed about promotions and bonuses relevant to your betting preferences.

If you no longer wish to receive marketing messages, you can opt out via your account settings or by contacting our support team.

189 Bet does not sell your personal data or share it with third parties for advertising purposes. However, limited data sharing may occur in certain specific circumstances:

• Payment Providers: Sharing necessary information with Mobile Pay, Nagad, or banks to process transactions.
• Technology Partners: With cloud service and security software providers for platform operations — strictly on a need-to-know basis.
• Legal Authorities: In response to a valid court order or lawful request from a government authority.
• Fraud Prevention: Where required as part of anti-money laundering (AML) compliance.

When sharing data with third parties, we ensure they uphold the same standard of privacy protection. All agreements include data protection clauses.

189 Bet uses industry-leading technology to keep your data secure. Our security framework operates on a multi-layered approach.

• Transmission Security: All communications on the website and app are secured with TLS 1.3 encryption.
• Data Storage: All sensitive data is stored with AES-256 encryption.
• Access Control: Only authorised personnel can access data on a need-to-know basis.
• Regular Audits: Regular penetration testing conducted by external security experts.
• Data Backup: Regular encrypted backups stored in secure locations.

How Long We Keep Your Data: Data is retained for as long as your account remains active. After account closure, certain information may be kept for up to 5 years as required by law. All data is then securely deleted.

Please keep in mind, however, that no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.

189 bet uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser.

Types of cookies we use:

You can disable all cookies except essential ones, though some features may become limited. You can also delete or block cookies through your browser settings.

As a user of 189 Bet, you have a number of rights over your personal data. We fully respect and uphold each of these rights.

189 Bet strictly discourages anyone under 18 from using the platform. We do not knowingly collect personal information from minors.

If a parent or guardian believes their minor child's information is in our system, please contact support@189bet.run immediately. We will promptly delete such data.

We recommend using parental control software on shared family devices.

189 bet may update this Privacy Policy from time to time, typically due to new services, legal requirements, or technical improvements.

For significant changes, we will:

• We will notify you via the website
• We will attempt to send an SMS to your registered mobile number
• We will inform you about the updated policy at your next login

Continued use of the platform after any changes will be considered acceptance of the updated policy. Please check this page regularly.

Contact us directly for any questions, complaints, or requests to exercise your rights regarding this Privacy Policy.

• Email: support@189bet.run
• Live Chat: Click the chat button on any page of the site
• Response time: Usually within 24 hours; up to 30 days for complex requests

We take every privacy-related request seriously and work to resolve it as quickly as possible.